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Return & Refund Policy
Last Updated: [12 Nov 2025
At OriginalMadHoney.com (“we”, “our”, “us”), we focus on quality and customer satisfaction. This Return & Refund Policy outlines the terms under which returns, replacements, or refunds may be accepted.
By placing an order with us, you agree to the following conditions.

1. Eligibility for Returns
   Due to the nature of our product (natural honey intended for consumption), we can only accept returns if:
   ✔ The product is damaged or defective upon delivery
   ✔ The wrong product was delivered
   ✔ The package is unopened, unused, and in its original condition
   ❌ We do not accept returns for opened, used, or partially consumed products due to hygiene and safety reasons.
2. Timeframe for Return Request
   You must contact us within 7 days of receiving the product.
   Requests made after 7 days will not be eligible.
3. How to Request a Return/Refund
   Please email us at originalmadhoney@gmail.com with:
   Full name & order number
   Reason for return
   Clear photos or videos (if damaged or incorrect item)
   We will assess and provide instructions within 2–4 business days.
4. Refund Process
   If your request is approved:
   Refunds will be processed to the original payment method within 7–14 business days.
   Shipping fees are non-refundable unless the fault is from our side.
   In case of international orders, import/customs fees are non-refundable.
5. Replacement
   If an item arrives damaged or incorrect, we may:
   ✔ Send a replacement at no extra cost, or
   ✔ Issue a full or partial refund, depending on the situation
6. Order Cancellation
   Orders can be cancelled only before they are dispatched.
   Once shipped, the order cannot be cancelled.
7. Return Shipping Charges
   If the return is due to our error (damaged, incorrect product), we cover return shipping.
   If due to customer reasons (change of mind, incorrect address), buyer must cover shipping costs.
8. No Refund Situations
   Refunds are not applicable if:
   ❌ Product is opened or used
   ❌ Customer provides incorrect delivery address
   ❌ Package delayed due to customs or courier issues
   ❌ Customer rejects parcel without valid reason
9. International Orders Disclaimer
   Some countries may restrict the import of mad honey. It is the buyer’s responsibility to verify local regulations before ordering.
   We cannot refund parcels seized, delayed, or rejected by customs authorities.
10. Contact Us
    For any issues with your order, please contact us at:
    📧 originalmadhoney@gmail.com
    🌐 OriginalMadHoney.com

Terms & Conditions
Last Updated: [12 Nov 2025
Welcome to OriginalMadHoney.com (“website”, “we”, “our”, or “us”). By accessing or using our website, purchasing our products, or interacting with our services, you agree to comply with and be bound by the following terms and conditions.
If you do not agree to these terms, please do not use this website.

1. General Use
   This website is intended for individuals 18 years and older.
   By using our site, you confirm that you are legally capable of entering binding contracts.
   You agree not to misuse the website or engage in unlawful activities.
2. Product Disclaimer
   Our products are 100% natural mad honey sourced responsibly.
   Mad honey may cause physical effects if consumed in excess.
   It should be used responsibly, and not by children, pregnant or breastfeeding women, or individuals with certain medical conditions.
   Users should consult a medical professional if unsure about consumption.
   Refer to our Health & Usage Disclaimer (coming next) for more details.
3. Ordering & Payment
   All orders must be fully paid at the time of purchase.
   Prices are displayed in the selected currency and may vary due to location or currency conversion.
   We use secure, third-party payment processors.
4. Shipping & Delivery
   Delivery times provided are estimates and may vary based on destination and customs.
   International customers are responsible for import duties, taxes, or customs compliance.
   Refer to our Shipping Policy for detailed terms.
5. Returns & Refunds
   Returns are accepted only under specific conditions as per our Return & Refund Policy.
   Refunds will be processed after approval, subject to policy guidelines.
6. Intellectual Property
   All content on OriginalMadHoney.com, including text, images, logos, and graphics, is owned by us or licensed to us.
   You may not copy, reproduce, or distribute any content without prior written permission.
7. Prohibited Activities
   You agree not to:
   Use the website for fraudulent or harmful purposes
   Interfere with site security or server functionality
   Copy product descriptions or pricing for commercial use
   Bypass website restrictions or engage in data scraping
8. Limitation of Liability
   We are not responsible for any adverse effects resulting from improper or excessive consumption of mad honey.
   We are not liable for delays, loss, or seizure of orders due to customs or courier issues.
   Our maximum liability will not exceed the purchase value of the product.
9. Health Responsibility
   Consumption of mad honey is at the buyer’s discretion and sole responsibility.
   We provide natural products for general wellness, not as medical treatment.
   We do not guarantee health results.
10. External Links
    Our website may link to third-party websites. We are not responsible for the content or practices of such sites.
11. Changes to Terms
    We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date.
12. Governing Law
    These Terms & Conditions are governed by the laws of [Insert Governing Country]. Any disputes shall be handled under local jurisdiction.
13. Contact Information
    For questions or concerns regarding these Terms, contact us at:
    📧 originalmadhoney@gmail.com
    🌐 OriginalMadHoney.com